Refund policy
No Return / Final Sale Policy
At Seven & Co., all sales are final. We do not accept returns, refunds, or exchanges once an order has been placed and processed.
Please carefully review your order before completing your purchase, including product details, sizes, quantities, and shipping information.
Damaged, Defective, or Incorrect Orders
We kindly ask that you inspect your order upon arrival. If your item arrives damaged, defective, or if you receive the wrong item, please contact us within 48 hours of delivery at inquire.sevenandco@gmail.com so we may review the issue and work toward an appropriate resolution.
To help us evaluate the issue, please include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
Non-Returnable Items
For health, safety, and quality assurance reasons, we do not accept returns or exchanges on:
- Food and beverage items
- Personalized or custom-made products
- Beauty or personal care products
- Sale items
- Gift cards
- Perishable goods
- Hazardous materials, flammable liquids, or gases
Cancellations
Orders cannot be canceled once they have been processed or shipped.
European Union Customers
If your order is shipped to the European Union, you may have certain rights under local consumer protection laws, including a 14-day cooling-off period where applicable. However, exemptions may apply for perishable, custom, or sealed personal-use goods.
Contact Us
If you have any questions regarding your order, please contact us at:
📧 inquire.sevenandco@gmail.com
Thank you for supporting Seven & Co.. We truly appreciate your business and support.